BMW of Mount Laurel Recognized as a 2017 Center of Excellence Winner
The prestigious award was given to the top 33 BMW dealers in the United States.
MOUNT LAUREL, NJ (March 22, 2017) - BMW of Mount Laurel, a Holman Automotive dealership, announced today that it has been named a 2017 Center of Excellence Award winner by BMW of North America. The award recognizes excellent business performance and an intense focus on customer service.
"We are incredibly honored to be named among the 2017 Circle of Excellence winners," said Chris Kern, general manager of BMW of Mount Laurel and vice president at Holman Enterprises. "Our employees are dedicated to providing every customer with the very best service and consistently focus on ensuring complete satisfaction. I could not be more proud of their hard work and commitment to making BMW of Mount Laurel one of the best BMW dealerships in North America." This is the second time BMW of Mount Laurel has been recognized with this award.
"I congratulate these 2017 Center of Excellence winners for their outstanding achievement," said Ludwig Willisch, Head of BMW Group Region Americas. "Many on the list have earned COE honors in multiple years. The Center Of Excellence achievement is proof that these dealerships know how to delight their customers."
Dealers are measured against their peers on 12 key performance indicators which include, Customer Orientation, Aftersales, and Sales data. The data is then calculated to award the top 33 of the 342 BMW dealers in the United States (i.e., 9 percent) based on their 2016 performance.
BMW of Mt. Laurel has earned this distinction for 2017 by demonstrating consistently superior performance, with a combination of sales leadership and customer satisfaction that placed them at the very top among BMW dealers.